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Originally Posted by talon4x4
I put the new sim in, registered on the Toggle site, topped up the card and then registered 2 local numbers (USA and Germany). I'm on the T-Mobile network and have great signal. I have received the text msgs confirming my local numbers. After receiving the msgs I tried sending a text to the USA number and nothing happens. Searched the internet and I keep reading about some Toggle Mobile Menu that is supposed to be on the phone to change profiles but I have no idea how to access that.
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Regardless of which IMSI you are using and to which of your toggle numbers you are sending text messages you should receive all of them as long as you have a signal. You don't necessarily need to use a local IMSI to receive text messages sent to the corresponding local number.
In other words: If you have a signal and don't receive text messages sent to your US number something has gone wrong on the network which you cannot influence from your phone.
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Is there an app I need from the Apple app store?
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No.
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How do I access my balance from the phone? The little book they send with the sim says to dial *131# I tried that but when I hit send the phone tries to make a call
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*131# is the correct command to request your balance. If your phone does not submit it as USSD command (as it should do) but instead tries to establish a call, then I would assume that your phone has a bug.
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Also, does Toggle charge for the 5 confirmation text messages they have sent me? My balance has gone down and these have been the only messages I have received.
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No, incoming messages - regardless of your location and of whether they originate from toggle or not - are always free of charge.