Quote:
Originally Posted by willemijns
price of the SIM - amount of call/SMS/data - Restocking fees.
price of the SIM: i know what i paid
amount of call/SMS/data ok you will do this at the end of contract.
Restocking fees: you are not able to give me the sum. so funny for a fixed price.
now i stay. you(r admin) ask us to do not copy e-mail messages public. i agree. the only thing i can publish is my question. you are not able to give me this amount. i agree.
now i'm fed up with your non-answer about a fixed cost. so i stay and forget me for ever.
if you are not satisfied with my message. see your lawyer. i'm serious.
Sébastien WILLEMIJNS.
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We are only replying to comments you have made on this forum, this is for the benefit of all and it is very hard for others to understand the tread without return comment, we have informed you that all fixed costs are published in the terms and conditions, but we cannot give you a final refund price until the contract has been terminated and the Sim deactivated, we cannot deactivate your Sim until you have terminated the contract in writing. We are not ignoring your requests, we are only pointing out that we have a refund policy in place that needs to be followed.
PSIM