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inquisitor (Offline)
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Default 17-08-2012, 11:23

Do you happen to have activated your Fonic SIM card with an invalid address? In spring Fonic started sending out confirmation letters shortly after activation. If the letter is undeliverable and thus being returned Fonic will temporarily disable SIM cards until a valid address has been provided.
If this is the case there should be a message on the customer portal saying:
SIM Kartenstatus: "nur erreichbar"
In order to unblock your SIM card call Fonic customer care at 01805-880488, explain them that you are a visitor and give them your current accomodation's address. They won't send out another confirmation letter but unblock your SIM card within minutes.


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