Quote:
Originally Posted by Pasquale Miranda
The customer service is terrible- They billed for a charger that they shipped NOT working. I both e-mailed and called -but they simply denied it was shipped out that way-seems like an easy way to pad their invoices!!!
BE CAREFUL BEFORE USING THIS SERVICE!!!
Also my bill for 1 week rental for european iphone was $288.
My friend traveling with me -called Verizon to switch on international and her bill was less than 1/2 mine (using her US phone)
This is the last time I use a Phone rental service and definitely the last time I ever use ONESIMCARD
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Pasquale -- you chose to rent the most expensive package (iPhone) at $99.95 for the first week and $9.95 for each additional day (your rental was for 11 total days). You could have rented a basic phone for $19.95. You also chose to buy insurance for the iPhone at $2.99 per day, plus there was the cost of Ground shipping. You only used $80 of actual airtime (avg $7.27 per day) and I encourage you to compare your friend's per minute charges from Verizon to yours and you will see how much you saved on actual usage.
Regarding the damaged iPhone AC charger -- the charger was brand new and everything is fully tested before shipping out our rental packages. You returned an OLD CHARGER with damage to it that had clearly been used for a long time, not the brand new charger we shipped. Here is a picture of the old, used, broken charger you returned:
