
01-03-2012, 17:05
I used a Mobicarte in France a couple of years ago, and I discovered that if you subscribe to a data option and you want to change to a different option, you first have to cancel the first option before you can add the new subscription. In my case, this meant a call to a non-English speaking service rep. It took some effort, but I was able to make it work.
The customer interactions, setup, etc., for Orange in France is pretty primitive. I had a much simpler time setting up an Orange subscription in Austria, where the guy at the store was knowledgeable and helpful.
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