
15-11-2011, 12:29
Dear Mr Saqib,
Following your conversation with our customer service representative and based on the following facts:
a) your claimed purchase was over 1 year ago at Gitex 2010
b) the price at Gitex 2010 was $55 not $100 as you claim
c) you have no receipt for your purchase
d) You have no knowledge of who sold you the card
e) At every show we give a detailed leaflet of our rates
f) Our website also clearly states our rates
Our customer service representative still offered to give you a full refund of the purchase price. Unfortunately, you did not accept this. We have now made every effort to assist you via email and phone calls but to no avail and consider this matter closed.
About the threats you were the one who kept threatening us, we are glad we have all your emails. For example in your own words:
"Anyhow to cut it short i give you two options
1- refund the sim and i forget everything.
2- I will hire freelancers who will post against your fraud in every place where they find your company name , i will make your company should be out of the market."
Even worst, you came to us with racist, religious and sexist questions that we are sorry but that's not how we work and we definitely don't agree.
Our emails or posts replying to you are over. We will not encourage you to keep playing this useless game.
Thank you.
Kind regards,
WorldSIM
|