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babble · *Last edited by babble; 30-06-2011 at 01:17..*

Setting Up a Vodafone Callya Blackberry Account

The Vodafone "Callya Smartphone Blackberry" tariff is very, very difficult to activate! Vodafone employees will confirm the current chaos! Neither online vodafone employees, nor vodafone shop employees can activate this new tariff. At the moment it may take up to 48 hours to become active - if you are lucky.

Ignore all the misleading advertising, the real monthly (30 day) charge for the vodafone callya prepaid blackberry tariff is 12.48 Euros. (2.49 Euros for the necessary basis tariff "Callya Openend Smartphone", plus 9.99 Euros for the necessary "Callya MobileInternet Flat" option.)

This is the easy way to active the "Callya Smartphone Blackberry" tariff:

- Buy a "Callya Smartphone Blackberry" sim card or a "Callya Blackberry Phone" from a vodafone shop. At the same time, buy a 15 Euro top-up. Let the shop employee register and top up your new sim. (The blackberry sim tariff cannot be activated without making a top up of at least 15 Euro!)

- Insert the sim card into your unlocked blackberry.

- Now call the vodafone Callya hotline number, 22911. This call will only cost you 29 cents, using your new sim card, even if you have to wait 10 minutes to speak to someone. Ignore the initial chance to speak to the outsourced call agents in Cairo, unless you also speak arabic. You will then be offered the chance to speak to a vodafone employee in Germany. Sometimes this person will contact the vodafone technical staff who can activate your sim. If you do not speak german, use google to find the contact telephone numbers for the english-speaking "Vodafone Enterprise IT-Support" Blackberry techies.

- If you go online to look at your new Callya Blackberry account, do not change any of the tariff options. There is no "blackberry tariff" option to find! This is why the normal vodafone shop and online employees cannot help you: they cannot find the tariff either!

- Now you have to wait until you receive your Blackberry activation SMS message: "Lieber Kunde, wir haben Ihre Blackberry Dienst jetzt aktiviert, bitte starten Sie Ihren Blackberry neu." Dear customer, we have now activated your Blackberry SIM card, please pull out the battery from your blackberry phone, wait 15 seconds and then reinsert it again.

- Now use a normal internet connection to create your new blackberry account directly with RIM and setup your 10 email forwarding accounts:

BlackBerry Internet Service

Good luck with your new blackberry!

	(#6)
babble (Offline) Senior Member Prepaid Fan Posts: 115 Join Date: 11 Oct 2007 Country:	Vodafone "Callya Smartphone Blackberry" Chaos - 30-06-2011, 01:04 Setting Up a Vodafone Callya Blackberry Account The Vodafone "Callya Smartphone Blackberry" tariff is very, very difficult to activate! Vodafone employees will confirm the current chaos! Neither online vodafone employees, nor vodafone shop employees can activate this new tariff. At the moment it may take up to 48 hours to become active - if you are lucky. Ignore all the misleading advertising, the real monthly (30 day) charge for the vodafone callya prepaid blackberry tariff is 12.48 Euros. (2.49 Euros for the necessary basis tariff "Callya Openend Smartphone", plus 9.99 Euros for the necessary "Callya MobileInternet Flat" option.) This is the easy way to active the "Callya Smartphone Blackberry" tariff: - Buy a "Callya Smartphone Blackberry" sim card or a "Callya Blackberry Phone" from a vodafone shop. At the same time, buy a 15 Euro top-up. Let the shop employee register and top up your new sim. (The blackberry sim tariff cannot be activated without making a top up of at least 15 Euro!) - Insert the sim card into your unlocked blackberry. - Now call the vodafone Callya hotline number, 22911. This call will only cost you 29 cents, using your new sim card, even if you have to wait 10 minutes to speak to someone. Ignore the initial chance to speak to the outsourced call agents in Cairo, unless you also speak arabic. You will then be offered the chance to speak to a vodafone employee in Germany. Sometimes this person will contact the vodafone technical staff who can activate your sim. If you do not speak german, use google to find the contact telephone numbers for the english-speaking "Vodafone Enterprise IT-Support" Blackberry techies. - If you go online to look at your new Callya Blackberry account, do not change any of the tariff options. There is no "blackberry tariff" option to find! This is why the normal vodafone shop and online employees cannot help you: they cannot find the tariff either! - Now you have to wait until you receive your Blackberry activation SMS message: "Lieber Kunde, wir haben Ihre Blackberry Dienst jetzt aktiviert, bitte starten Sie Ihren Blackberry neu." Dear customer, we have now activated your Blackberry SIM card, please pull out the battery from your blackberry phone, wait 15 seconds and then reinsert it again. - Now use a normal internet connection to create your new blackberry account directly with RIM and setup your 10 email forwarding accounts: BlackBerry Internet Service Good luck with your new blackberry! Last edited by babble; 30-06-2011 at 01:17..