PrePaidGSM.net Forum (Archived) - View Single Post

canadian4evr · **tim prepaid sim going to 0 credits -** 23-06-2011, 20:10

Hey guys,

I'm currently travelling in italy with 2 blackberries using tim sim cards.

I activated them on the internstional calling plan. I was told that I also get 1gb of data per phone.

Here is where my problem started, I was trying to update bbm and it wasn't working so I thought maybe I needed to enter the apn settings for tim since this is an unlocked canadian blackberry 9700. I entered ibox.tim.it as the apn. The download started working but then it failed and I found out that about 11 euro worth of credit had just disappeared.

I recharged the sim and thought nothing of it. I called tim today because this exact problem happened to my other phone, that could not have used up over 250 gb of data since it only runs on edge. They told me that I had consumed my data limit and gone over.

I knew that there was at least 230mb left for the week on both phones before this happened.

Any ideas what I can do? I was using the apn settings from tims own website, so I don't see what I did wrong, but they won't credit me anything.

I lost 30 euro on the second phone and don't want to recharge it only for this to happen again.

	(#1)
canadian4evr (Offline) Junior Member Newbie Posts: 6 Join Date: 23 Jun 2011 Country:	tim prepaid sim going to 0 credits - 23-06-2011, 20:10 Hey guys, I'm currently travelling in italy with 2 blackberries using tim sim cards. I activated them on the internstional calling plan. I was told that I also get 1gb of data per phone. Here is where my problem started, I was trying to update bbm and it wasn't working so I thought maybe I needed to enter the apn settings for tim since this is an unlocked canadian blackberry 9700. I entered ibox.tim.it as the apn. The download started working but then it failed and I found out that about 11 euro worth of credit had just disappeared. I recharged the sim and thought nothing of it. I called tim today because this exact problem happened to my other phone, that could not have used up over 250 gb of data since it only runs on edge. They told me that I had consumed my data limit and gone over. I knew that there was at least 230mb left for the week on both phones before this happened. Any ideas what I can do? I was using the apn settings from tims own website, so I don't see what I did wrong, but they won't credit me anything. I lost 30 euro on the second phone and don't want to recharge it only for this to happen again.