Thanks bbob. I wonder how some of their competition is like.
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Briefly... I have one short question. I know cloud based computing is generally better but how easy would it be to put together your own dedicated callback server sat in your home? I mean most of us have broadband at home, and leaving a machine sat switched on under your desk doesn't seem like too much of a problem. Could this be set up fairly easily in Asterisk or even another dedicated PC/linux based application?