Quote:
Originally Posted by ekitGuyPaul
Hi Guys, interesting thread to say the least. I work in ekit's London office (regulars will have spoken with JD in the past). Having read through the whole thread, I can at least agree with RoadRunner on a couple of things; ekit are expensive in Russia and India.
One task I spend a lot of time on is analysing the differences between ekit and its competitors. Nearly all contributors (and I'd hope readers) to this thread have displayed an understanding that savings between generic Global SIM #1 vs. generic Global SIM # 2 all comes down to individual calling profiles, and there are millions of possible scenarios.
I can easily form compelling arguments when necessary by cherry picking selected calling profiles and holding them up as "we're best", but any Global SIM company can do that. For a multitude of reasons no two companies have the same rate structures.
To finish, I also handle ekit's SIM listings on eBay in both the UK and the USA. I have been reading here sporadically and observing the reaction over the least year or so, mostly positive, which is nice to see. It's still a work in progress. (Before I start a flood, if you have any specific eBay order questions, you will definitely get an answer via our CS minions a lot quicker).
Thanks for the even-toned discussions I've read, its certainly pleasing to see that most contributors are considered in their posts.
Paul.
|
Paul....
I will give you what I consider a negative that did and still does irk me about ekit. Because of the rate structure of landlines in he USA, I still pay long distance charges on calls I make outside my immediate calling area (although not necessarily steep, they do exist).....so when I ordered e kit I was given a USA number with an area code in Springfield Mass so that when I call forward I would be paying something like an extra 12 to 13 cents/minute to forward the call from my home landline to the ekit number.
Yet I read on another thread that somebody got when I need namely a New York City area code (212, 718, 917, 347, 646) for the USA portion of the ekit card. Now I have a work around namely I forward calls coming into my home landline to my cell phone (a local call)....and then use the cell phone to forward to ekit...I don't know if this doulbe forwarding has any effect on the quality of the call (it doesn't seem to) and it's really not a big problem as I have oodles of minutes on my cell plan and it doesn't charge for ld in the USA.
But it would be more convenient for me if I could get a NYC area code on my USA number on ekit and I find the fact that you seem to give out the USA number on a random basis sort of a minus for the card.
Just a suggestion of a way to improve the service.