
31-08-2009, 20:01
tivoboy:
I hope this works out for you. I don't see how their "they DO seem to have a 24/7 person on the other end of the line" is not available to correct the problem immediately.
One thing I like about Ekit is their real 24/7 live customer service. Whenever I need call them they answer in less than 3 minutes. And that's whether I am in the US or Europe or even from a cruise ship once.
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