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f300 (Offline)
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Join Date: 12 Mar 2008

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Default 02-08-2009, 16:30

Frankly I find it ridiculous that you can break some (intentionally vague) FUP by answering your phone! Especially when it costs the people calling you 40-50++ cents per minute using the default provider and 10-20 cents when going with the cheapest voip of today (that might not exist tomorrow).

Yes, I know the competition is fierce and everybody is throwing in freebies and sometimes you aren't prepared to pay when people actually want to have those freebies. However excuses like "FUP is there to protect fair using customers" aren't acceptable and I might add an insult to logic. Those "fair using customer" are the ones just not using the freebies you advertise and in fact the ones that are most unfairly treated because of this! If you want to be fair just charge what you have to charge and that's the end of it, it's not like we haven't seen all kinds of billing systems already.
   
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