
02-08-2009, 10:39
What I really hate it the argument other companies are also using it. So is that a reason for you to do that same as other companies ?
If I jump from a cliff will you also do that, come on grow up and use real argument and not these.
You explained your view on fair use, saying if a limit is in place people will try and find the limit. This can be true but using fair use does not give anyone a clue, we just have to trust it's used the right way.
But to trust you we can only rely on your terms. Nowwhere in your terms do I read that for example you will fist give a warning to a customer, you can say you will but if it's not written in your terms it's just not valid and you can always refer to your terms saying it's not written there. The same really applies to everything you say that you will be tolerant or whatever. Your terms are the ones that legally bind you. In these terms it really says you are the judge and decide without telling on what ground. This almost looks like middelage justice to me.
And as fbiack even metioned you reserve the right to even charge more. This is really even taking it a step further. Also any credit is not refunded so you are also taking this away from a customer.
Aslo if you claim to be clear about your costs, write the fair use policy on your website not hidden in term. You state you have a yearly charge for the card so you are open about that but for some reason (marketing) you fail to do this for fair use, just hide it in the terms.
My only conclusion at this point is that based on your terms, I would advice no one to buy the card. The same applies to other companies having simular terms and hidding them.
So be honest, write fair use on your website and wite clear terms that are indeed fair to everyone by giving warnings and stating this in the terms. I am looking forward seeing those changes but my feeling tells me that you will not change anything because it not good for marketing. This would just make you one of the companies that just follows the rest and nothing special to consider.
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