PrePaidGSM.net Forum (Archived) - View Single Post - Gt-sim bad bad bad

bbob · 27-07-2009, 08:10

I am using a Travel Sim UK - 100% Free Roaming - No Connetion or Daily Fee card and their customer service works fine. Some weeks ago the platform had technincal problems which seemed to be a problem amongst all numbers, so for example GeoSim World Wide Sim Cards | Cheap Overseas Mobile Phone Calls & Free Roaming International Sim Card | Geo Sim Card Saves 85% On International Call Charges was offline and other too.

Travelsimcard allready had a message on the frontpage informing us of the problem. This saved me calling them and them asnwering tons of questions from user. They updated this page during the hours of the problem. Globalsimcard for example did not have any message.

So yes there are companies that have a customer support.

But it's up to you if you want to pay the lowest price and have bad customer support. My opinion is that you pay the company something so yes you can expect some support.

	(#17)
bbob (Offline) Senior Member Prepaid Expert Posts: 499 Join Date: 20 Feb 2007 Country:	27-07-2009, 08:10 I am using a Travel Sim UK - 100% Free Roaming - No Connetion or Daily Fee card and their customer service works fine. Some weeks ago the platform had technincal problems which seemed to be a problem amongst all numbers, so for example GeoSim World Wide Sim Cards \| Cheap Overseas Mobile Phone Calls & Free Roaming International Sim Card \| Geo Sim Card Saves 85% On International Call Charges was offline and other too. Travelsimcard allready had a message on the frontpage informing us of the problem. This saved me calling them and them asnwering tons of questions from user. They updated this page during the hours of the problem. Globalsimcard for example did not have any message. So yes there are companies that have a customer support. But it's up to you if you want to pay the lowest price and have bad customer support. My opinion is that you pay the company something so yes you can expect some support.