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jhh112 · 08-07-2009, 09:39

I got my daughter an ICQ (United Mobile) card originally. It worked great for months. But as many have noticed, ICQ have disappeared. I had tried an Estonian SIM, with highly variable results, not suitable for a non geek daughter. Other intl SIM suppliers are dropping like flies. Maxroam changed systems earlier this yr, had transition problems, but claimed to offer data access and responded promptly (often within an hour) to exploratory inquiries to their support team.

So I gave Maxroam a go and reported results here. And got some commments back "but you didn't ask us first". ??

I am physicist/engineer, lots of experience in R&D (incl a bit of telecomms) in US, Australia, France, Japan, Russia, in all of which I have lived and worked for years. So I know a bit about the various phone systems. I travel with two mobiles (now E71 and w810i) and 2+ SIMs. Maxroam tests done with both phones on four German networks, with call/SMS attempts to and from AT&T mobile, German landline, and SKype numbers. Bottom line: I was able to ring Maxroam from Skype, and send SMS Maxroam to Maxroam and Maxroam to AT&T. That's it.

Maxroam data connection attempts to four different APN configurations listed by Maxroam and BASE (their Belgian supplier). And I skimmed thru the BASE website looking for hints. Tried tweaks like GSM only, UMTS, dual mode. Packet hunting, etc. No luck at all.

Radio silence from Maxroam support for > 48 hrs after I reported problems and asked for new instructions, this was surprising since so responsive before when I asked for details. Just got some messages frm them, will read and report. Also, a refund of what I paid seems to have appeared just now. Hmm.

	(#121)
jhh112 (Offline) Junior Member Newbie Posts: 4 Join Date: 18 Jan 2009 Country:	08-07-2009, 09:39 I got my daughter an ICQ (United Mobile) card originally. It worked great for months. But as many have noticed, ICQ have disappeared. I had tried an Estonian SIM, with highly variable results, not suitable for a non geek daughter. Other intl SIM suppliers are dropping like flies. Maxroam changed systems earlier this yr, had transition problems, but claimed to offer data access and responded promptly (often within an hour) to exploratory inquiries to their support team. So I gave Maxroam a go and reported results here. And got some commments back "but you didn't ask us first". ?? I am physicist/engineer, lots of experience in R&D (incl a bit of telecomms) in US, Australia, France, Japan, Russia, in all of which I have lived and worked for years. So I know a bit about the various phone systems. I travel with two mobiles (now E71 and w810i) and 2+ SIMs. Maxroam tests done with both phones on four German networks, with call/SMS attempts to and from AT&T mobile, German landline, and SKype numbers. Bottom line: I was able to ring Maxroam from Skype, and send SMS Maxroam to Maxroam and Maxroam to AT&T. That's it. Maxroam data connection attempts to four different APN configurations listed by Maxroam and BASE (their Belgian supplier). And I skimmed thru the BASE website looking for hints. Tried tweaks like GSM only, UMTS, dual mode. Packet hunting, etc. No luck at all. Radio silence from Maxroam support for > 48 hrs after I reported problems and asked for new instructions, this was surprising since so responsive before when I asked for details. Just got some messages frm them, will read and report. Also, a refund of what I paid seems to have appeared just now. Hmm.