|
25-06-2009, 04:05
Thanks for sending us the details Kupe.
We've looked at the logs, and during the time you were in France we were seeing 2-5% errors being passed from the French network operators infrastructure through the mobile network. Unfortunately it looks like you got a disproportionate number of these errors. Please accept our apologies. We're confident this issue has been resolved. Please let me know how you go in Germany, and I'd certainly appreciate you reporting back on your experience during your next France trip in July. All the best for your German travels. It's a great time of year to the in Europe.
JD
|