
02-06-2009, 08:58
Top-up can only be done via our website.
The reason for this is it help stop fraudulent credit card payments. If a customer is using a stolen credit card, His can use his phone and make non stop outbound calls until the credit card is blocked.
The system we use now verifys the customer details and also looks at the call logs/records. Most, If not all stolen credit card payments seem to buy large amount of call credit.
All our sim cards have a low credit warning system. When your account reaches $5 or less. You will receive a free sms/text message giving you your account balance. The warning trigger can be changed to any amount.
There is also the option to have the call cost and balance every time you make or receive a call. This service is also free or you could just dial 187 from your travel sim for your account balance. (free service)
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