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FBlack_111 · 02-06-2009, 04:50

I agree with VladS on EKIT's customer service. Last year I bought a new unlocked Z6C World phone from Verizon. I got to Ireland and could not make a call. Even with their *126* prefix dialing.

So I called their customer service from a land line. They were very patient in trying to find a work around. Finally they had me send a text message of the phone number I wanted to call to 1234. Basically I used a text message to trigger a call back. Worked great and I was on my way making calls all over Europe. Their 24/7 customer service is outstanding.

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FBlack_111 (Offline) Senior Member Prepaid Fan Posts: 171 Join Date: 27 Feb 2008 Country:	02-06-2009, 04:50 I agree with VladS on EKIT's customer service. Last year I bought a new unlocked Z6C World phone from Verizon. I got to Ireland and could not make a call. Even with their 126 prefix dialing. So I called their customer service from a land line. They were very patient in trying to find a work around. Finally they had me send a text message of the phone number I wanted to call to 1234. Basically I used a text message to trigger a call back. Worked great and I was on my way making calls all over Europe. Their 24/7 customer service is outstanding.