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Grampa · 29-05-2009, 19:13

Interesting. Did he tell you there would be no free DID even for customers who previously had one?

I checked with customer support about two weeks ago, and they were then still claiming that existing DIDs would be assigned eventually (although I didn't believe them). I suppose they could claim that they intend to grandfather existing customers -- assign them their DIDs, but not offer any more free DIDs to new customers -- but I really don't believe this either. If they can sell a new DID, there is no reason why they could not assign an existing DID that has already been reserved by a customer.

If their business plan is to drop the free DID for new and existing customers, so be it. But they should at least be honest about it.

	(#112)
Grampa (Offline) Member Advanced Member Posts: 97 Join Date: 01 Oct 2007 Country:	29-05-2009, 19:13 Interesting. Did he tell you there would be no free DID even for customers who previously had one? I checked with customer support about two weeks ago, and they were then still claiming that existing DIDs would be assigned eventually (although I didn't believe them). I suppose they could claim that they intend to grandfather existing customers -- assign them their DIDs, but not offer any more free DIDs to new customers -- but I really don't believe this either. If they can sell a new DID, there is no reason why they could not assign an existing DID that has already been reserved by a customer. If their business plan is to drop the free DID for new and existing customers, so be it. But they should at least be honest about it.