Quote:
Originally Posted by Stu
they probably get 40 quid a year of business from me.
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You'll be surprised how desperate they are these days. 40 quid is not actually too bad! Don't forget they also make decent revenue off incoming calls to your mobile (and diverted calls etc.). In any case, you wanting to roam only means you are willing to spend more.
If they are still not too helpful, threaten them with asking for your PAC code. They should patch you through to customer retentions for that, who will talk you through the reasons why you want to leave, and usually miraculously solve everything "there and then".
I still get very nice deals off UK mobile phone companies, and keep some contracts going, even though I no longer live there.