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01-05-2009, 09:15
Very disappointing - so to say non existing customer care...
2 days ago i emailed them regarding wrong billing on GPRS, yesterday i tried to send a message over their "24/7 online support center" (which was offline whenever i had a look) and in the evening i tried to call their hotline number. Rings forever, noone picks up, no email replies, not even a ticket commissioning system or whatsoever.
lovely.
Chris
Germany: o2 blue all-in L, simquadrat
Thailand: truemove (phone+sms+wifi)
International: xxSim+372, toggle +44/+49/+41/+31
Phones: Huawei Mate7, Huawei P9
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