PrePaidGSM.net Forum (Archived) - View Single Post - Can't reach UM, can't reach my UM UK number, no reply to e-mail

MATHA531 · 17-04-2009, 08:08

So let's cut to the chase...

1. My UM+44 gives the fatal sim card registration failed message which usually coincides with a dead account (that was my first indication O9 had kicked the bucket). So is it in a deep coma from which it can emerge or has UM+ expired?

2. My ekit passport (which had both a +423 and a +44, I have the +44) does register and as a matter of fact, I was able to call into it (didn't answer of course) but cannot call out to get an account balance. Trying to get an account balance gives the message (on the roaming partner, in this case T Mobile US) that calls on this line are not allowed and to call customer service at 611. Is it affected by all this (or in other words does it have a relationship with UM as it used +423 and is now using +44)?

It's too bad because I did think UM was, of all the international cards, pretty stable. So what is the consensus here....are we stuck with Mr. Ed and his people? Will ekit survive?

Or is the concept of cheap (and free of course) international roaming a thing of the past to join well let's see Ryanair, hop, riiing (which was the name before United Mobile changed its name), O9?????

	(#46)
MATHA531 (Offline) Senior Member Prepaid Specialist Posts: 869 Join Date: 15 Oct 2004 Country:	17-04-2009, 08:08 So let's cut to the chase... 1. My UM+44 gives the fatal sim card registration failed message which usually coincides with a dead account (that was my first indication O9 had kicked the bucket). So is it in a deep coma from which it can emerge or has UM+ expired? 2. My ekit passport (which had both a +423 and a +44, I have the +44) does register and as a matter of fact, I was able to call into it (didn't answer of course) but cannot call out to get an account balance. Trying to get an account balance gives the message (on the roaming partner, in this case T Mobile US) that calls on this line are not allowed and to call customer service at 611. Is it affected by all this (or in other words does it have a relationship with UM as it used +423 and is now using +44)? It's too bad because I did think UM was, of all the international cards, pretty stable. So what is the consensus here....are we stuck with Mr. Ed and his people? Will ekit survive? Or is the concept of cheap (and free of course) international roaming a thing of the past to join well let's see Ryanair, hop, riiing (which was the name before United Mobile changed its name), O9?????