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albino · 30-03-2009, 22:32

They said the Plan B isn't available, you just have the default Plan A. That link cant be up to date. I Just checked out the rates list I received and it is slightly different to the one online, the rates are the same but the connection fee says 0.15 Euros for calls made and received. (but incoming calls are actually 0.09 Euros for per connection at the moment) It doesn't mention a plan A or B scheme. I will write to Sonia and ask her if she will email me the latest rates list to see if the one I have is up to date. They should sign up here so everyone could chat to them.

There was also a surcharge list they sent me last month - it was due to a change in provider they had late last year which made calling more reliable (It wasn't so good before) so now they are using the TIM network for most of all the complicated calling stuff, I guess its now more or less a TIM Sim card with a callback mechanism attached to it. (When you go to Italy you need to quickly change a menu function which allows the system to work in Italy). But the change to using TIM messed up their rates a bit to some countries, (they talk about IOT increases), but they sorted it out via a separate surcharge list which they say is not supposed to be permanent but only until things have stabilised (The USA is super expensive at the moment)

	(#33)
albino (Offline) Member Advanced Member Posts: 52 Join Date: 04 Feb 2006 Country:	30-03-2009, 22:32 They said the Plan B isn't available, you just have the default Plan A. That link cant be up to date. I Just checked out the rates list I received and it is slightly different to the one online, the rates are the same but the connection fee says 0.15 Euros for calls made and received. (but incoming calls are actually 0.09 Euros for per connection at the moment) It doesn't mention a plan A or B scheme. I will write to Sonia and ask her if she will email me the latest rates list to see if the one I have is up to date. They should sign up here so everyone could chat to them. There was also a surcharge list they sent me last month - it was due to a change in provider they had late last year which made calling more reliable (It wasn't so good before) so now they are using the TIM network for most of all the complicated calling stuff, I guess its now more or less a TIM Sim card with a callback mechanism attached to it. (When you go to Italy you need to quickly change a menu function which allows the system to work in Italy). But the change to using TIM messed up their rates a bit to some countries, (they talk about IOT increases), but they sorted it out via a separate surcharge list which they say is not supposed to be permanent but only until things have stabilised (The USA is super expensive at the moment)