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cloud9 (Offline)
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Default 07-02-2009, 19:11

Quote:
Originally Posted by easyroam- View Post
I would agree with you there ed.

People who seem to moan or complain are the ones who buy a travel sim card and then except to make unlimited free inbound calls, very cheep call rates, 24hrs customer service, and then they don't make any outbound calls. When they do make calls, they will then use a sms call-back service to make that call.

Why do you think united mobile and sim4travel are now charging a daily fee and connection charge. There system is being abused and there loosing money.

How do you think we pay for the network fees and the 24hrs customer service.

At the end of the day. If you want good customer service, High quality calls, no connection fee or daily charge - Don't abuse the system !

Travelsim.co.uk
I completely agree with you. Why is the Global Roaming market being targetted by its consumers and criticised for fair usage policies when they are used in every industry.

For example I challenge you all to take a look at all of the "unlimited text" or "unlimited call" bundles available from the national carriers. Orange is 3000 texts per month, BT's unlimited calls all have to be less than 60 minutes, and you will find everyones offers are restricted in some way. It is actually fair to say you get what you pay for, and guys everyone has to make at least a small profit or people arent going to be around to offer you that service much longer. The deals may not be the same as they were two years ago but then you go into Sainsburys and you will find many prices so much higher than two weeks ago.....

Something everyone seems to have missed in this debate is the fact the international telephony is one of the first industries to be seriously affected by currency fluctuations. It doesnt matter if you buy in Euro, Sterling or USD, someway along the line it still gets converted from the local currency of the VPMN into SDR's and I can tell you ALL operators are worried about the impact of exchange rates as full GSMA members we have seen the rush ideas for new operating procedures to try and minimise everyones exposure. I have to say I dont think we have seen the last of price rises in the telecoms industry from either the national operators or the global roaming resellers.....

Last edited by cloud9; 07-02-2009 at 19:17..
   
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