Quote:
Originally Posted by dg7feq
Hi John,
i can 100% understand your position.
The problem i have with many providers is that they put a huge sign "FREE INCOMING IN XXX COUNTRIES" on the website -- and a limitation ratio or whatever in the smallprint of the smallprint in the imprint.
Free incoming is free incoming. No matter if 1 minute or 10000 minutes.
Otherwise you can write "100 free incoming minutes per month" or "5 free incoming minutes for every minute of outgoing calls" or something like that.
The same discussion was here with internet providers who offer a data FLAT RATE but start to whine if a user uses 500 GB a month. These now have to name it "fair use flatrate" and quote the traffic cap clearly on the 1st page of the offer.
Chris
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I can only agree with you. Free is Free and unlimited is unlimited, fair use = never unlimited. If you advertise free incoming and there is a limit, it should be on the same page saying there is a limit and not in the small print. But this is marketing or is it really misinforming people as many don't read the small print ?
I see the same thing here for internet products, they advertise unlimited and the small print says free use. Take a dictionary, unlimited is unlimited and nothing else. Fair use is something completely different.
Fair use is also a nice marketing tools as it does not say anything. What is fair use and who decides what that is. 1 thing is for sure, not the customers and he nevers really knows what the seller means whith fair use. Fair use only creates discussions.
I don't think that most user have no problems if there are any limitations, say 200 gb per month for internet should be more than enough for 98% of the users. The same for other services.