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rp_aust · **UM+ problems in Australia -** 11-04-2008, 03:31

A few months ago I bought a UM+ SIM in preparation for a family holiday in France in September. The SIM roamed onto both the Telstra and Optus networks and seemed OK. This week I bought a new el cheapo phone and tried the SIM again. On the new phone (LG KP202) the SIM registers on both Telstra and Optus, but cannot make calls - a message comes up that service is barred (even though I specifically had the phone network unblocked). Putting the SIM back in the old phone (Motorola L Series), again it registers on both networks, but can only complete a call (to an Australian landline phone) on the Optus network.

Adding injury to insult, my call credit has shrunk dramatically through these trials and I can only suppose that I am getting slugged a call connection fee (and maybe even call time) for each unsuccessful trial!

Reading through the posts for the previous couple of months I see that my experience is not unusual, and that the UM+ service is very flaky. At this point I could not recommend the "service", certainly not for any assured point of contact. Maybe I will have to buy a French SIM after all.....

	(#366)
rp_aust (Offline) Junior Member Amateur Member Posts: 14 Join Date: 17 Jan 2005 Location: Melbourne Country:	UM+ problems in Australia - 11-04-2008, 03:31 A few months ago I bought a UM+ SIM in preparation for a family holiday in France in September. The SIM roamed onto both the Telstra and Optus networks and seemed OK. This week I bought a new el cheapo phone and tried the SIM again. On the new phone (LG KP202) the SIM registers on both Telstra and Optus, but cannot make calls - a message comes up that service is barred (even though I specifically had the phone network unblocked). Putting the SIM back in the old phone (Motorola L Series), again it registers on both networks, but can only complete a call (to an Australian landline phone) on the Optus network. Adding injury to insult, my call credit has shrunk dramatically through these trials and I can only suppose that I am getting slugged a call connection fee (and maybe even call time) for each unsuccessful trial! Reading through the posts for the previous couple of months I see that my experience is not unusual, and that the UM+ service is very flaky. At this point I could not recommend the "service", certainly not for any assured point of contact. Maybe I will have to buy a French SIM after all.....