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13-02-2008, 08:33
Today it's my fifth day in Bulgaria and UM+ still doesn't work nor have I received any feedback on my complaints, which I first registered on Saturday afternoon and specified with additional details over the last days.
Since today callers hear an announcement saying "your account has been suspended", which I only heard when I tried outgoing calls before. Actually a bit embarassing for me if I'm called by business partners, whom I left my UM+ number, too and a shame for UM+, that they can't even setup an "unavailable"-message in such cases.
As the only Bulgarian roaming network "M-Tel" is owned by Mobilkom Austria, which in turn owns Mobilkom Liechtenstein and so the platform of UM's +423 service, these problems with the competing Jersey Telecom-based UM+ SIMs could be intentional.
Anyway UM is disappointing very much this time.
terminals: Samsung: Galaxy S5 DuoS (G900FD); BLU: Win HD LTE; Nokia: 1200; Asus: Fonepad 7 ME372CG; Huawei data: E3372, Vodafone R201, K3765, E1762;
postpaid: O2 on Business XL; prepaid: DE: Aldi Talk, Lidl; UK: 3; BG: MTel, vivacom; RU: MTS; RS: MTS; UAE: du Tourist SIM; INT'L: toggle mobile
VoIP: sipgate.de (German DID); sipgate.co.uk (British DID); ukddi.com (British DID); sipcall.ch (Swiss DID); megafon.bg (Bulgarian DID); InterVoip.com
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