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Stu · 04-02-2008, 14:25

The use of names is inappropriate. I've read "Yackiemobile's" post both good and bad over the last year, and it is clear that English is not his/her native language. I've looked at the grammatical construction and tried to take a guess what his/her native language is, but haven't figured it out.

I cut a little slack because of this. For example, it seems clear to me that this person is not the one who wrote the company's website. I can certainly understand why Yackie doesn't prioritize access to the Icelandic number near the top of its list. It has little control over the subject, and probably doesn't make a huge profit off of people using it. At the same time, you prominately advertise it, you've adopted it. Perhaps the better solution is to not advertise the number, but freely release it to people (on request) with a disclaimer that they are on their own using it.

Customers and suppliers often have different priorities and you can often get in trouble forgetting it. For example, when you toss something into to "sweeten a deal," always treat the sweetener as important as the meal. As a supplier, it is always easy to think of this as an "after thought," a "gift," or "a comp," and move it too far down on your to do list. If this is the item/service which got the client to sign with you, however, this item/service, might be "essential to the deal," "at its heart," or "the very thing that pushed me over."

There seems to be a problem with many phone companies that when a destination number proves more expensive to connect to than they budgeted, they just blacklist while they think of their new pricing structure. I recognize that Yackie doesn't really control this and I think it is sleezy on the part of the company. I find it particularly sleezy because they often pretend that the route is out of service. IF THEY ARE GOING TO DO, they should do it with a recording that flatly acknowledges that they are doing this. The problem is that they don't want the heat and want to pretend that it is a routing problem until and unless you nail them on this point.

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Stu (Offline) Senior Member Prepaid Guru Posts: 1,091 Join Date: 11 Feb 2004 Location: Detroit (formerly Dubai) Country:	04-02-2008, 14:25 The use of names is inappropriate. I've read "Yackiemobile's" post both good and bad over the last year, and it is clear that English is not his/her native language. I've looked at the grammatical construction and tried to take a guess what his/her native language is, but haven't figured it out. I cut a little slack because of this. For example, it seems clear to me that this person is not the one who wrote the company's website. I can certainly understand why Yackie doesn't prioritize access to the Icelandic number near the top of its list. It has little control over the subject, and probably doesn't make a huge profit off of people using it. At the same time, you prominately advertise it, you've adopted it. Perhaps the better solution is to not advertise the number, but freely release it to people (on request) with a disclaimer that they are on their own using it. Customers and suppliers often have different priorities and you can often get in trouble forgetting it. For example, when you toss something into to "sweeten a deal," always treat the sweetener as important as the meal. As a supplier, it is always easy to think of this as an "after thought," a "gift," or "a comp," and move it too far down on your to do list. If this is the item/service which got the client to sign with you, however, this item/service, might be "essential to the deal," "at its heart," or "the very thing that pushed me over." There seems to be a problem with many phone companies that when a destination number proves more expensive to connect to than they budgeted, they just blacklist while they think of their new pricing structure. I recognize that Yackie doesn't really control this and I think it is sleezy on the part of the company. I find it particularly sleezy because they often pretend that the route is out of service. IF THEY ARE GOING TO DO, they should do it with a recording that flatly acknowledges that they are doing this. The problem is that they don't want the heat and want to pretend that it is a routing problem until and unless you nail them on this point.