Actually, Yes. They somehow eventually atake care of the above problem I had. But, I had to send several emails. Now, on another note, my DID stopped working, and I could not open a ticket (the page does not show up.) So, I called them and they took care of it within 24 hrs.
Quote:
Originally Posted by christophe
No possibility to communicate with support and online since one month...!
Has anyone any information about the company and the sim service?

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Phones: Xiaomi Mi Mix 2, Samsung Galaxy A50, ASUS zenfone 3,
Sim cards: AT&T (Contract), 3 UK, Piranha Mobile