FWIW, Pat Phelan has moved his apology ("Comment on our rates"), which was previously linked to the main rate page, and which I referenced in an earlier post. It is now found on a new blog on the company's website,
http://www.maxroam.com/blog.asp.
The blog also includes a new defense of the company's rates by Sean O'Mahoney ("it turns out that our rates actually do rock"), which compares MAXroam's rates for calling the USA from a handful of countries to the corresponding rates from T-Mobile and AT&T. Of course, this is hardly an apples-to-apples comparison, in that MAXroam uses a callback system, requires getting a new phone number, etc. A more apt comparson would be another global roaming SIM. Celtrek, for example, offers a similar product, but has rates that are substantially lower for all but one of the countries listed in MAXroam's blog.
I wonder how many people are still purchasing this card based on Pogue's original review, but have not checked the actual rates or reviewed all the critical comments in numerous blogs covering its introduction?