they just sent me...
We wish to inform you that we have been working to resolve the current network issues. As a result we have to swap existing SIM cards for new cards. This will result in the allocation of a new UK (+44) mobile number.
The new SIM has excellent connectivity and voice clarity. It has all the coverage, compatibility and services currently enjoyed from your roaming SIM. Additional services will be added over the coming months.
We anticipate that SIMs for Cherry customers will be sent out free of charge by standard Royal Mail services from this weekend.
We will transfer the balance that exists on your account to the new SIM. You will be able to top up additional credit from our web site in the usual way; tariffs still represent excellent value and can now be checked on our site too.
We wish to apologise once again for any inconvenience caused by the recent happenings, which were beyond out control. We are very pleased to retain your custom, thank you for this, and assure you of the continuity of our exceptional levels of customer service.
We are confident you will be delighted with the quality of calls made on the new SIM and of our range of services into the future.
We would like to thank all those users who have already registered. If you have not please do so online at our website
www.mycherrymobile.com to ensure reservation of your free SIM.
Cherry Mobile Team.