Quote:
Originally Posted by snaimon
I submitted a trouble ticket. They emailed me back. I too lost credit but they GAVE $5 free to sign up. I have not tried the number. Given the SHORT NOTICE (start of fees on Oct 1), I was surprised the responded so quickly.
A buddy of mine can't get his voicestick to work at all. Could not dial out; could not receive calls. Even reloaded software. He wrote emails and we called one day (he is without a phone otherwise) and left a voicemail for their CS staff; nobody answered - it was 430 or so in the afternoon on a weekday. As far as we can tell, they never responded.
Stan
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i have also submitted the ticket two days ago and still no reply from them....