[Bossman]

Now working...may be service was down briefly. Both out going and incoming are now working now (earlier incoming was ringing busy after 2 rings). I was also able to get the balance. So, if you are still not able to dial out via the sim's menu. And, you've tried all the suggestions given, You will probably need to get another phone if you want to use UM+. UM+ does to work direct dialing in my V195 or SLVR L7. Works in the V551 and Nokia 3120.