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31-08-2007, 20:41
If no response to an email, suggest call their customer service department from a landline and explain the situation. When I had a problem a few weeks ago with voice calls being blocked but SMS working, I called them on a landline and they quickly fixed this while I was on the phone(an email I had sent prior wasn't answered so I called). I made a test call on my mobile phone while they waited to verify it worked.
Phones/Wireless Devices: Doogee S90, Isatphone Pro, Amazon Kindle 3G, SkyRoam MiFi device, Karma MiFi device, AT&T Liberate MiFi device
Sim Cards: T-Mobile (Mint), AT&T (Mifi device or Kindle), Koko
Satphone: InMarSat
Broadband US Wireless Data: AT&T postpaid, Sprint (Karma Mobility prepaid)
Broadband International Data: SkyRoam
VOIP: Skype
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