Quote:
Originally Posted by krabat
Yoigo has cheap rates but even with prepaid you have a minimum consumption of 6 euros + VAT per month. Also Yoigo is relatively new and has really bad customer service. Probably it will work ok but if there is a problem, e.g. with the activation of the sim card it can literally take weeks to be solved.
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6 euros per month isnt much, (or is it?).
I had great customer service during the one call I made ... I was trying to find somewhere to top up and eventually called customer service. he didnt speak English, but with my very poor Spanish, he eventually got through to me that I should try internet/phone shops and anywhere that topped up other networks.... he was extremely patient, and wouldnt let me go until he was sure I had understood him.
The Phone House made sure my sim was activated there and then - they even got me to call them to make double sure. I dont know what they would have done if it hadnt worked, but it did.
Did you have a problem getting your sim activated?