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snaimon (Offline)
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Default It was inevitable (redux) - 06-07-2007, 17:46

Thread seems to have disappeared.... I tried to add this to that thread.

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Several weeks ago I sent UM customer support a message about the increased rates to call UM phones from US. I asked if they could recommend any US carriers.

Here is their answer.

Dear Mr. Naimon,

thank you for your inquiry. We are an international company based in Switzerland. Since we provide service in almost every country, unfortunately we cannot know the local telephone carriers of each country and therefore cannot give any suggestions.

We are sorry for the inconvenience and thank you for your understanding.

Sincerely,



United Mobile Customer Service

You can now contact United Mobile around the clock. Our Customer Service Team is now available 24 hours a day, 365 days a year.


United Mobile Liechtenstein AG
Schaffhauserstrasse 121
CH-8302 Kloten, Zurich Airport
Phone +423 663 099 911
Fax +41 43 204 28 99
www.united-mobile.com

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I am heading to Europe shortly and will be trying to burn up my remaining UM balance before they go out of business. I have $60+ euro balance.

In view of the ever growing competition, with EU roaming rates coming down and the expense and difficulties in reaching UM phones from many places like US, I don't see how they can survive in the long run WITH THEIR CURRENT business model & practices.

Stan


Phones: DASH V3 (3)
Service: US T-MO post paid (2) - US T-MO prepaid (2) - UM+ - TravelSIM DE SIMYO - DE SUNSIM T-Mobile DE
Calling Cards: Onesuite Enjoyprepaid AT&T MCI Mobivox
   
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