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ronwi (Offline)
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Default Can't Top Up Globalsim, and They Won't Respond - 21-05-2007, 18:45

The title about sums it up. I've been using a Globalsim for a while, and am reasonably happy with the quality and consistency of the calls.

However, a few weeks ago I tried to top up, and got an error message from the server (not of the type that there is a problem with the credit card, but a server software error.) I have tried other computers, other browsers, other credit cards and get the same result.

I emailed Globalsim customer service a few weeks ago (and again last week), and have also left a few messages on the company voicemail (which is apparently a Vodafone cell voicemail.) Zero response.

Any suggestions, or do I just use the SIM card until it's out of credit and throw it away (which would be a shame because the rates and coverage work very well for me.)
   
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