PrePaidGSM.net Forum (Archived) - View Single Post - What happens with GlobalSIM e-mail

sidsub · 03-05-2007, 15:01

Update on this -- three days after I ordered, I did get the dispatch email. If their delivery estimate is accurate, it turns out it is barely enough time for me to get the card before I leave the country. So I suppose if I get the card, I will use it... no responses yet to either my polite inquiries to start with, or my frustrated follow-ups by phone message and email when I did not get a response.

The lack of customer service does not bode well for this service, however... I understand the previous poster's point that there may only be a few people in the company, but there needs to be someone at the other end of the line to follow up.

	(#9)
sidsub (Offline) Junior Member Newbie Posts: 6 Join Date: 01 May 2007 Country:	03-05-2007, 15:01 Update on this -- three days after I ordered, I did get the dispatch email. If their delivery estimate is accurate, it turns out it is barely enough time for me to get the card before I leave the country. So I suppose if I get the card, I will use it... no responses yet to either my polite inquiries to start with, or my frustrated follow-ups by phone message and email when I did not get a response. The lack of customer service does not bode well for this service, however... I understand the previous poster's point that there may only be a few people in the company, but there needs to be someone at the other end of the line to follow up.