Yes. It is a problem with the website. I heard back from them and they confirmed that it's all okay now. I also verified that.
I also heard back from the global sim rep. Apparently, contrary to what's on their website, the sim gets deactivated for non-activity in 180 days and not for lack of topup. Here is the email I received
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Dear sir,
Your sim will only be deactivated if you have not used your sim within a 180 day period. This refers primarily to phone calls from the sim, so your sim card will not be deactivated at the end of the month.
I am sorry for any confusion with this issue, please be assured that your sim will not be deactivated as long as you have made a phone call in the past few months.
I hope this has cleared things up, please let me know if you have any other concerns or questions
Kind Regards,
Quote:
Originally Posted by prion
Mine shows zero also. And it is not zero. So it must be a problem with the website. I have seen this happening again. And then it went back to normal.
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