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swancity (Offline)
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Posts: 13
Join Date: 11 Mar 2005
Location: Canada

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Default UM balance problem - 16-02-2007, 05:49

Hi, does anybody have same problem as mine? anyone knows what happend with UM?
my balance suddenly became 0 euro, supposed to have about 20 euro or so.I just ckecked a few days ago.
Today I checked and it's 0 balance, saw lots of sms sent ,they were charged and and refunded, I did sent sms but only 2 or 3 , not 14 or so sms .so if they were refunded, the amount should be credited.

I topped up before I went on my vacation in Aug 06, I know it won't expiry a few more months. unless it expire 6 months time instead of 9 months.
anyway, thanks if anyone knows, I sent email to CS but still waiting.
   
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