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swancity · **UM balance problem -** 16-02-2007, 05:49

Hi, does anybody have same problem as mine? anyone knows what happend with UM?
my balance suddenly became 0 euro, supposed to have about 20 euro or so.I just ckecked a few days ago.
Today I checked and it's 0 balance, saw lots of sms sent ,they were charged and and refunded, I did sent sms but only 2 or 3 , not 14 or so sms .so if they were refunded, the amount should be credited.

I topped up before I went on my vacation in Aug 06, I know it won't expiry a few more months. unless it expire 6 months time instead of 9 months.
anyway, thanks if anyone knows, I sent email to CS but still waiting.

	(#1)
swancity (Offline) Junior Member Amateur Member Posts: 13 Join Date: 11 Mar 2005 Location: Canada Country:	UM balance problem - 16-02-2007, 05:49 Hi, does anybody have same problem as mine? anyone knows what happend with UM? my balance suddenly became 0 euro, supposed to have about 20 euro or so.I just ckecked a few days ago. Today I checked and it's 0 balance, saw lots of sms sent ,they were charged and and refunded, I did sent sms but only 2 or 3 , not 14 or so sms .so if they were refunded, the amount should be credited. I topped up before I went on my vacation in Aug 06, I know it won't expiry a few more months. unless it expire 6 months time instead of 9 months. anyway, thanks if anyone knows, I sent email to CS but still waiting.