Quote:
Originally Posted by MATHA531
How come I don't have this problem with other carriers?
It is a shame because voicestick seems to be a good thing...
As opposed to using voicestick, my calls can be forwarded from my home landline using verizon & AT&T and this absolutely never happens....the only problem with AT&T a one minute call to a UK mobile is 30¢/minute...with voicestick it's 16¢ and recently the connection via voicestick has become very very good and the caller hears a message please wait while we connect your call.
I just find it hard to believe this is a problem that can't be resolved.
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You need to take into consideration what the bridge is doing. It is placing a new call which means that the call is place after the billing computer system.
We think we might have a solution, but it is going to be a costly add on inside of the system.
Not going to happen in the next days or weeks but it is being looked at. Also I should point out it only happens with certain carriers, not all cell phones.
We do offer credit when anyone emails us. Hope we do see a long term fix. The bridge is getting much more popular these days.
Bruce