[Bossman]

I ran into the exact same issue. I just got back (On Friday) from a trip where I spent most of the time in Lagos, Nigeria. CBW stopped working for me around Tuesday the 10th or so. As you said, if I do get the callback (I was trigerring via a second phone), their system does not recognize when I enter the numbers and hit #, it keeps prompting me to enter the number. Before that though, CBW + UM worked well. My globalsim was definitely a life saver in these situations. It's definitely a good idea to have more than one option.

Originally Posted by lmernal

I have a UM sim and signed up for CBW. I am currently in Portugal, and was using CBW without problems for several days, when all of a sudden, it quit completely. The UM sim works fine, but when I call CBW, I get the first call back from UM, hear the ringing and hang up. Then I usually get no callback from CBW, or, on the rare occasion I do get a call, I can't get them to accept the number I insert, OR connect to the CBW operator as the prompts suggest. My daughter is now having trouble using the 800 number from the US, which was also working perfectly until ~ 3 days ago.