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lmernal · 15-10-2006, 21:21

I have a UM sim and signed up for CBW. I am currently in Portugal, and was using CBW without problems for several days, when all of a sudden, it quit completely. The UM sim works fine, but when I call CBW, I get the first call back from UM, hear the ringing and hang up. Then I usually get no callback from CBW, or, on the rare occasion I do get a call, I can't get them to accept the number I insert, OR connect to the CBW operator as the prompts suggest. My daughter is now having trouble using the 800 number from the US, which was also working perfectly until ~ 3 days ago.

I emailed customer support, and left a message on their voice mail, and haven't heard anything back. Does anyone know if they've gone defunct? Or, any other similar services I could sign up with for the remaining 2 wks of my trip?

Thanks for any help.

	(#1)
lmernal (Offline) Junior Member Newbie Posts: 3 Join Date: 27 Aug 2006 Country:	15-10-2006, 21:21 I have a UM sim and signed up for CBW. I am currently in Portugal, and was using CBW without problems for several days, when all of a sudden, it quit completely. The UM sim works fine, but when I call CBW, I get the first call back from UM, hear the ringing and hang up. Then I usually get no callback from CBW, or, on the rare occasion I do get a call, I can't get them to accept the number I insert, OR connect to the CBW operator as the prompts suggest. My daughter is now having trouble using the 800 number from the US, which was also working perfectly until ~ 3 days ago. I emailed customer support, and left a message on their voice mail, and haven't heard anything back. Does anyone know if they've gone defunct? Or, any other similar services I could sign up with for the remaining 2 wks of my trip? Thanks for any help.