PrePaidGSM.net Forum (Archived) - View Single Post

achu · 04-10-2006, 01:20

After emailing their support over the weekend for my username/password (which, for a change, they answered promptly on Monday) I can now finally access my online account management.

Yeah, the billing system is definitely kinda screwy. It looks like all the outgoing test call I made all the way back in July was charged $0.50 a minute (in the USA), even though none of my calls actually completed. I purposely hang up before the other end answered (thus should be an incomplete call). Every one of them is logged for around 20 seconds or so. That said, it does not look like any of the incoming test calls (which I hang up also) has been charged. Atleast all the deduction did add up (or subtract) correctly from my original $29 credit.

Hopefully they'll fix the billing problem. At least they are going in the right direction now.

	(#58)
achu (Offline) Junior Member Amateur Member Posts: 22 Join Date: 07 Jul 2006 Country:	04-10-2006, 01:20 After emailing their support over the weekend for my username/password (which, for a change, they answered promptly on Monday) I can now finally access my online account management. Yeah, the billing system is definitely kinda screwy. It looks like all the outgoing test call I made all the way back in July was charged $0.50 a minute (in the USA), even though none of my calls actually completed. I purposely hang up before the other end answered (thus should be an incomplete call). Every one of them is logged for around 20 seconds or so. That said, it does not look like any of the incoming test calls (which I hang up also) has been charged. Atleast all the deduction did add up (or subtract) correctly from my original $29 credit. Hopefully they'll fix the billing problem. At least they are going in the right direction now.