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MATHA531 (Offline)
Senior Member
Prepaid Specialist
 
Posts: 869
Join Date: 15 Oct 2004

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Default 19-09-2006, 04:31

The problem is are you going to tell every single possible caller what they have to do to end the call.

Personally, it's a shame because voicestick has great rates and at least the caller hears please wait while we connect your call and not a lot of silence which makes them think the call has not gone through.

I just can't comprehend that this has been going on so long and they can't figure out how to fix it.....I don't know any other carrier where this has even been a problem let alone a problem whose solution has eluded them.

Now again, in all fairness, they have refunded every single call where this has happened but not only does it affect the account with voicestick, I get long messages on my voice mail of silence and have to figure out the code for each separate voice mail of how to terminate the message.....

Again there has to be somebody technologically savy either working for them or whatever who can figure out what the hell is going on and why this can't be fixed.
   
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