
10-09-2006, 14:04
Dear Bossman
I can not let you say that...
The bank who have processed the sells for all Prepaid GSM customers is the well Fargo.
We have cancelled and refunded all orders from prepaid Gsm Members, and we have for proof all transactions number from the processing system.
Why this money is not yet in your credit card statement? this is a question that my accounting department ask to the WF bank.
From our side every thing was clear, but some thing seem to be wrong.
It shall be resolved, all customers, both with a SIM cards or not was refunded and will have their money back.
So this refund issue shall be resolve soon, and we will work with you for that
After.....
The Free Sim card...
I have decide, and me personnaly, without any advise......to send a free card for all prepaid customers, and this shall be made next week, during our yackie mobile seminary to Miami
All yackie offices will be present for our annual seminary, and we will ship the cards to the fews Prepaid customers who have reply to our email
What was this email? simple
Can you confirm you still be interested to have a free sim card ( witht 5 $ air time, just for checking that yackie mobile is still the best solution ) and for confirming your delivery address
We will not ship a card to a customer who are not anymore interested.
Third
The incoming calls
We have it is true a small technicall issue between our Voip GW and our GSM GW, we can assign a DID Number from france and it's work perfectly, from any other country also, BUT not from the USA......you can receive the call, we can hear you, not you.....
This shall be resolve also next week and i hope tomorow, and as soon as this shall be fixed, YOU will have your did number as promise.
Yackie is the best solution, we know that, we trust in our products.....let us show you that we are right...
Have a great Week end
Michel POIGNANT
Ceo & President
We make your Money Mobile
Sent from my Iphone with my Paytoo Mobile Sim Wallet
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