[Bossman]

There are probably some more issues beyond Cizake's control. I fully agree that we all came to know a little bit more about Yackie because of Cizake's responses here. But, I think in most cases, he did whatever he could do.

A couple excerpts in Cizake's post I put below is making me believe that the ability to topup, view call logs online(it will probably never be possible from the phone), get billed correctly, are all NOT likely to be possible anytime soon. So, in essence, once the credit runs out, that's the end.

This product should probably not have been rolled out without those basic things functioning.

BTW, Cizake will probably not be able to help you with a refund. And, that's probably why he included some contact emails in his post.



" However, with the continuing problems at Yackie remaining unchanged" and "Unfortunately the directors of the company had not taken as much care with the essentials of providing excellent customer service or technical support."