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Bossman (Offline)
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Prepaid Professionist
 
Posts: 1,257
Join Date: 22 Apr 2005
Location: Chicago

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Default 15-08-2006, 20:52

Oh Yes. I forgot to mention that. The billing is completely inaccurate! Cizake did mention that I should not pay attention to the call log on the new login that he provided. Well, I took a look at it anyway, and it was so inaccurate it was like a joke. SMS, VM were being billed incorrectly at like $0.50. Incoming calls were like $0.60 min. Quite a few outgoing calls that I did not even complete (never picked up the callback)or make were billed at the above rates. When all was said and done. Just for the couple of test incoming and out going calls, and 1 SMS the total bill was and is still showing $25.46. I manually added the calls and they did not even add to half that. Not being able to check balance from the phone, I could not tell what the phone balance would have said. For example, the 3:46 min call I made to setup VM shows a cost of $5.00. Yes, it's very wrong!

Well, I informed Cizake and that's when he asked me to not even look at the call log/balance. because their biilling was very messed up. So, he credited my entire intial credit back to me.

So, those that have used this sim (and that also can view call log via the special login from Cizake). You may need to pay attention to your balance/usage. It's probably very inaccurate.

I would have to think they would fix the billing issue soon though.

dg7feq, contact Cizake right away. There is probably no way around it right now but for them to credit your entire initial credit to you.


Phones: Xiaomi Mi Mix 2, Samsung Galaxy A50, ASUS zenfone 3,
Sim cards: AT&T (Contract), 3 UK, Piranha Mobile
   
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