Tuyo is doomed?
 

Today I received the following text messages and the same was on the website:
As voice balance is still available at #225, I suggest you call it and write it down so you have a number to your balance in case there are issues.

Tuyo has been doomed for a while. They have stopped taking new customers for at least a year. So, this should not be a surprise.

Understood and I agree. Still I will miss them and grieve their loss.

Yeah. I have used them in the past as well. They have very good international rates. I also like their online account management.

Today, I have started a port........
 

Here is a text message I received this evening:
I also was able to call TuYo CS after the text and they said YES, you will get a refund if you port. The CS rep said after you port sucessfully, call TuYo's CS and request the refund. Part of the reason I called was to make sure they have a correct address for me. [TO MAIL A CHECK TO.] I will call T-Mobile right now to see if I can get the port started tonight.
{I forgot to add that it will take 4-6 weeks for the check to arrive.}

I have now started the port at 8pm PT.

Sucessfully Ported Out
 

It took about 13 hours.
This morning, at 11:15AM I started my TuYo phone and it said: "SIM card reqistration failed."
I started my T-Mobile phone and received a: "Welcome to T-Mobile!" message with my new phone number.
The time on the message was 8:46AM.

Things I will miss about Tuyo:

1. Low international rates.

2. Ability to use balance as 'phone card.' [Red Pocket had this at one time.]

3. Interesting offers for all sorts of Latin American Holidays.

4. The online account management was nice.

5. They had a thing where people could call you using a local phone number in some Latin American countries.

6. They also had an offer of free calls to 'your country' for about $5 a month.

I never really used 1 & 2 much, but it was nice to have available
if I wanted to test an international SIM's international phone number. [Even Lichtenstein!] Never used 5 & 6.

I have received my refund.
 

Today I noticed that I have received my refund from TuYo. It was for the remaining balance left after I ported the number to T-Mobile.
It was to my credit card. The transaction date and the posted date are 05/04/12. It was less than $60.

I have never had a better experience in this kind of thing.

All the more reason to be sad at TuYo's demise.