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I lost my United Mobile Pin
I have 2 UM sim cards that are still active, but I can't find the original cards they came with that has the pin numbers for each.
I have contacted UM support, but no reply yet. Is there anyway to reset or recover the pins? I travel in one week so am rushing to get this solved. Thanks! Dan |
Yes. Contact UM support via telephone and ask for the PUK code.
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Well I have an email to them, hopefully they will reply. I take it that each card has a unique PUK code?
Thanks |
once sorted out, you can switch off the PIN request
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Help! only 5 days left and UM cust service is SLOWWW!!!
Well UM customer service finally sent me an email, about 36 hours after I filled out a support form. All they did was to ask for more information. So far it has been another 36 hours without a response from them.
I leave for Berlin in 5 days and I'm not hopeful this will be resolved by then. Would I be better to make a call to them? I am in the US, so the call could be expensive. The problem is that I never registered the cards on their site, so they don't know they are mine. What card can I buy once I get to Germany? I am just looking for a card to use while in Germany with callbackworld. So I need free incoming for the call back to work. I already have an account with CBW, so changing the incoming number with them should be quick. Ideas? Thanks Dan |
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Chris |
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Or you could Blauworld, which has cheap int'l rates, direct-dialled Either of these outgoing rates are cheaper than callbacks with a German mobile |
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